知我 · ZHIWO

Terms of Service

Effective: August 14, 2026

1. Agreement

By registering, purchasing or using the service, you agree to these Terms, the Privacy Policy and the Refund Policy.

2. Account

  • Use valid account information and do not impersonate others.
  • Keep your password and devices secure and respond to suspicious logins.
  • Accounts are for personal use only and must not be sold, rented or transferred.
  • If your account is compromised, change your password and contact us.

3. Services

Services include casting and reading charts in BaZi (Four Pillars), Zi Wei Dou Shu, Qi Men Dun Jia, Da Liu Ren, Qi Zheng Si Yu and TCM Wellness, traditional calendar data, information tools, generative AI, community, relationship-topic records, learning records, reminders and paid features.

Readings are derived from the six systems above and are not a guarantee of the future. TCM Wellness content covers constitution and seasonal care only: it is not a medical diagnosis or a prescription, and it does not replace seeing a doctor. If you have obvious discomfort or persistent symptoms, please see a doctor promptly.

We may adjust features for maintenance, security or compliance, and will notify you in advance of changes to paid features.

4. Generative AI

  • The AI provider is DeepSeek.
  • Model output may contain errors; please verify independently.
  • Do not submit others' information or illegal content.
  • Do not use AI to generate or spread fraudulent, discriminatory, explicit, violent or malicious content.
  • Do not remove AI labels to impersonate human or professional opinion.

5. Community

You keep the rights to your original content and grant us the license needed to store, display and manage it. Remove personal information before publishing and obtain authorization from relevant individuals.

Do not post illegal, infringing, harassing, discriminatory, fraudulent or fear-inducing content. Community views belong to their authors.

6. Payments

The website uses PayPal in USD; the CNY app uses Alipay. Items, amounts, duration, credits and limits are shown on the payment page. See the Refund Policy for refund and reconciliation rules.

7. Minors

Minors should use paid, public-sharing, community-posting or personalized AI-support features under guardian supervision.

8. Prohibited Conduct

  • Violating laws, regulations or store rules;
  • Infringing others' privacy, IP or other rights;
  • Using crawlers, scripts or bypassing billing limits;
  • Reverse engineering, attacking the system or disrupting others;
  • Using traditional-wisdom content or AI for threats, fraud, illegal medical practice or stock tips;
  • Impersonating the operator or reselling the service.

9. Intellectual Property

Except for user and third-party content, software, interface, trademarks, graphics, original text and implementation belong to the operator or licensors.

10. Disclaimer

We provide the service with reasonable care but do not guarantee it will be uninterrupted or error-free. Network, device, third-party and force-majeure factors may affect usage.

Losses caused by relying on content without verification or by unauthorized use are the responsibility of the responsible party. This does not exclude our statutory liabilities.

11. Termination

You may stop using the service or permanently delete your account and related data in Settings. Deleting an account is irreversible; app-store subscriptions must be cancelled separately.

For serious or repeated violations, or where required by law, we may restrict features, remove content, or suspend or terminate accounts.

12. Governing Law

These Terms are governed by the laws of Mainland China, without excluding consumer protections that cannot be waived where you reside. Disputes should first be resolved through negotiation.